Diversity Chambers Coronavirus (COVID-19) guidance Update
We implemented that the all of our staff are working from home and but we shall receive instruction s where possible it is preferable to receive instructions electronically. Whilst there will be intermittent checks on post. We are encouraging all our clients not to send instructions via post to chambers. If you need to get hard copy papers to chambers then I would encourage you to either contact our clerks by email or on the number.
I am happy to report that we will remain open throughout this period as our business as usual and we are ready to assist you in any way you need. We thank you for your continued support and remind you that our business hours are 24/7 365 days a year.
Corporate Social Responsibility
We encourage our members to play an active role in supporting and sponsoring charities.
We are committed to providing professional legal services of the highest quality to all our clients, whilst taking things seriously to minimizes any adverse environmental impact.
We managing our waste sustainably and encouraging recycling. We also encouraging the use of public transport and educating, informing and training our staff and barristers
our fee notes, invoices and correspondence will be sent by email only
All papers will be sent for security shredding at the end of proceedings unless the client specifically requests their return in writing
All seminar and learning materials will be provided electronically unless otherwise requested in writing at the time of booking
Our members arranges face-to-face conferences with expert witnesses, clients, specialists and lawyers. Our video conferencing facilities now include Skype Business Conferencing which is perfect for international conferencing.
Equality and Diversity
Diversity Chambers is committed to promote equality, diversity and inclusion both within Chambers and more generally at the Bar. We promote working environment and culture that values and recognises difference and tackles discrimination actively in order to make sure that no individual or group is discriminated against. Please refer to our Equality and Diversity Policy.
we are firmly committed to our members of chambers who have children and/or need to work more flexibly than others due to caring or other responsibilities.
Our parental leave policy applies for mothers and fathers.
We are committed to providing a safe environment for everyone in our Chambers as they can work and socialise without hindrance, with dignity and respect from others. Who feels they have experienced harassment, bullying, victimisation or other objectionable behaviour in their professional lives can find support and advice from us by make use of our Chambers’ informal or formal process to find a resolution.
Our Chambers is committed to ensuring that our barristers and staff with disabilities are able to succeed and that our disabled clients are able to access our services.
Our Chambers is committed to ensuring that the wellbeing of our barristers and staff is protected and promoted. Chambers has policies in place to ensure that individuals receive guidance and support throughout their careers,
In accordance with the requirements of the Bar Standards Board, our Chambers monitors the success of our equality and diversity policies, and is committed to encourage diversity within the profession.
Quality & Policies
Diversity Chambers is committed to providing professional legal services of the highest quality to all our clients.
Our Chambers is committed to retaining the ISO 9001:2015 quality standards.
Staff administer Chambers follow the Practice Management for the Bar Guidelines.
Our Chambers regularly monitors our quality of service provided
All members are registered with the Information Commissioner’s Office (ICO).
Our Chambers welcomes applications to join Chambers as a tenant or pupil. Please check in here as our Chambers would advertise any vacancies here For more information, please email to Clerks@diversitychembers.com
Terms of Business
Members of Chambers are individual self-employed barristers each of whom is regulated by the Bar Standards Board. The BSB website includes the Code of Conduct which regulates the professional behaviour and standards of all barristers. Individual members of Chambers are all members of the Bar Council of England and Wales, All our members can be found on the BSB Barristers’ Register.
If you are not a solicitor or other “authorised” person (i.e. one regulated by the Law Society or SRA), then Chambers’ default position is that the barrister will provide services to you under the standard Licensed Access agreements as recognised by the Bar Council (which apply to members of professional bodies such as the Royal Town and Country Planning Association and the Royal Institute of Chartered Surveyors).
Our clerks are able to provide fee estimates and will quote on a fixed fee or hourly rate basis depends on the requirements of those instructing.
The Practice Director and Clerks will also keep you updated on timescales and changes (outside of Chambers control) which may have an effect on your case.
Our Chambers is fully committed to transparency on relation to fees. and we normally calculate them by reference to the amount of time required and a commercial hourly rate applicable to the relevant barrister.
Our fees are flexible and competitive, the hourly rates may vary as a result of the experience and seniority of your Barrister as well as its urgency and complexity.
Once the instruction is accepted and it will be allocated to a Barrister, we will review the case and assess the matter to ensure that no further information is required. Once the fee will be confirmed and If you then agree to the work being undertaken, we will ask you to sign a Client Care Letter and you will be committed to pay the fee
Please be aware that in the majority of cases the fee being quoted will be a net figure and VAT will need to be added unless specifically stated otherwise.
In the first instance, complaints are dealt with by our own internal process. Full details of our complaints procedure can be found.
You first email your complaint to firstname.lastname@example.org
You may complain up to 6 years from the date of the incident however, you should lodge a complaint at the earliest opportunity.
If you are a client and do not accept our findings of the complaint, you may refer the matter to the Legal Ombudsman: https://www.legalombudsman.org.uk/
If you are not a client and do not accept our findings of the complaint, you may refer the matter to the Bar Standards Board. A link to their website can be found here: https://www.barstandardsboard.org.uk/complaints-and-professional-conduct/